WABot AI Privacy Policy

1. Introduction

WABot AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Information You Provide

• Account information: Phone number, password, business name
• WhatsApp connection: WhatsApp account connection via QR code pairing
• Business data: Business information, training data, website content you choose to scan
• Customer interactions: Messages exchanged between your WhatsApp and your customers (for AI response generation)

2.2 Automatically Collected Information

• Device information (device type, operating system)
• App usage statistics
• Error logs and performance data

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our AI-powered WhatsApp assistant service
• Train the AI model with your business-specific information
• Generate automated responses to your customers
• Process payments and manage subscriptions
• Improve our services and user experience
• Send important service notifications

4. Data Storage and Security

• Your data is stored securely on Supabase (hosted in EU — Frankfurt)
• WhatsApp session data is encrypted
• We use industry-standard security measures to protect your information
• Server infrastructure is hosted on Hetzner (Germany, EU)

5. Third-Party Services

We use the following third-party services:

• Google Gemini AI: For generating intelligent responses
• Supabase: Database and authentication
• Google Calendar: Optional calendar integration
• Payment processors: For subscription management

6. Data Sharing

We do NOT:

• Sell your personal data to third parties
• Share your customer conversations with other users
• Use your business data to train models for other customers

We MAY share data:

• When required by law
• To protect our rights or safety
• With service providers who assist our operations (under strict confidentiality)

7. Data Retention

• Account data: Retained while your account is active
• Message history: Retained for service functionality
• Upon account deletion: All associated data is permanently deleted within 30 days

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and all associated data
• Export your data
• Withdraw consent at any time

9. Children's Privacy

WABot AI is not intended for users under 18 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email.